Fix QuickBooks Start Issue (3371)

Sometimes when loading up QuickBooks as normal, an error occurs where it mentions typically “Error 3371” or “Corrupted License Data” that looks something like this:

• “Error: The validation code is incorrect or the service is temporarily unavailable when activating.”
• “Error 3371: Could not initialize license properties.”
• “Message: You cannot use Online Banking because QuickBooks is not registered.”
• “You must subscribe to accountant’s copy file transfer service” appears after you subscribe and sync.
• Error re-configuring your edition of QuickBooks.
• Sync License Data Online is grayed out and unclickable.
• Edit List link is not in No Company Open window

To correct this error, delete the EntitlementDataStore.ecml file.

1. Close QuickBooks.
2. Ensure that there are no QuickBooks processes running
   1. Go to Task Manager.
   2. Click the Processes tab.
   3. Sort by Process Name header.
   4. End Task for all instances of QBW32.exe
3. Open the directory that contains the entitlement data for your version of Windows and QuickBooks make sure you reveal hidden folders, most will follow this:
   1. Go to C:\ProgramData\Intuit\Entitlement Client\v8 (or v6) location thus-far has remained the same for all versions.
4. Right-Click the EntitlementDataStore.ecml file and rename EntitlementDataStore.ecml.old
5. Click Yes to confirm.
6. Open your company file and verify working.