Complete Managed IT

The Best Solution for The Best Businesses

The sudden rush of stress you get when computer systems are failing can ruin your day, and in the long term, your business. Whether you have a few computers or a lot of them this can be a great all-in-one solution for you and your business. Every day we come across small issues that can have a great effect on a productive workplace, so we have engineered a way to take proactive measures in preventing and fixing problems quickly and efficiently.

What is Complete Managed IT?

• Network Security
  • How important is the data of your operations to you? We will take measures to make sure that your network is as secure as possible by creating a security policy and implementing it by using firewalls, VPNs, intrusion prevention systems and use AAA (Authorization, Authentication and Accounting) servers to validate user credentials. You can’t afford data leaks, so we’ll do what we can to stop them.
• Reliability
  • Our RMM (Remote Monitoring Management) software will remotely monitor your computers to make sure that hard drives, software, backup systems and ports are up to date and operating properly. This allows us to identify and fix problems before they become catastrophic.
• Productivity
  • While you concentrate on increasing your efficiency, communication, and productivity along with employee satisfaction, we’ll employ several computer troubleshooting techniques. Reducing your overall computer downtime, support costs, hassle, and worry. We’ll make it possible for your employees to work on the task at hand as much as possible.
• Performance
  • Taking the right measures, we’ll be able to increase the speed of your systems and your network. Allowing for faster speeds will make getting important work done quick and easy.
• Overall Support
  • Our approach is to implement a lean, scalable solution with a proactive approach to problem solving that keeps your systems operating at peak performance. When requesting a consultation, we are not a “pick your plan” company. We’ll evaluate and customize what services your specific business needs with business continuity being the main goal.

Our Complete Managed IT service is something for every business. Instead of hiring an IT department, you can pay for just what you need. Why spend money on all the things you don’t need when you can cover all your bases with a lower cost and have services in place to prevent those annoyances as well. Many of our business services can help bring overall productivity to a max in a simple, yet powerful way.

In business, we rely on technology. No matter how advanced our tech is, nothing is impervious to errors. Data is an often overlooked area of concern for small business owners. Data recovery is simply a process of salvaging data. Whether that data was inaccessible, lost, corrupted, or damaged. Hardware failure is not only unexpected but catastrophic. Data can be lost from your primary device, secondary storage, removable media, etc.

Data loss is far more significant, and possible, than many business owners may think. Ponemon Institute conducted the Cost of Data Breach study in the Summer of 2017. This study determined that the average of a lost or stolen record was valued at $225. That’s PER record or piece of information. How many records does your business have? How many names, numbers, detailed documentation? How sensitive is this information? This means that easily data breach and data loss is worth thousands to the smallest of businesses. To the average business, it’s worth over 3 million based on this same study.

Data is information. Knowledge. It’s our revenue. Research. Content. It’s our everyday lives.

Data Backup

An important part of your IT strategy is to have a comprehensive backup plan in place. This will generally ensure minimal to no loss of data. These practices are included in our full-service Server Maintenance & Security packages.

Data Breaches are skyrocketing in number. Many small businesses are only safe by obscurity and this is a very risky practice. Don’t risk it! Data loss isn’t always malicious, however. In fact, most significant data loss is simply via employee error or hardware failure. The later can lead to data that isn’t recoverable in all cases, so don’t skip out on your data recovery and back up plans.

Data Recovery

If you have had the unfortunate experience of data loss, we’ll make it as comfortable and painless as possible. We can recover most of your data in the event of a disaster, a breach, or a simple error. Data is all of your “stuff” like:

• Photos/Images
• Database records
• Text Documents
• Files
• Contacts
• Project Records
• Medical Records
• Audio Files
• Software Programs

If you have experienced an issue and you need data recovery, we can help quickly. Time is absolute of importance. Schedule your appointment to bring in your device ASAP.

Communication is important in business. Your business is no different. We can offer a flexible, comprehensive VoIP Phone System that is fully managed, and completely customizable. VoIP (Voice over Internet Protocol) uses your already existing Internet as the medium for your service. This eliminates the need to add traditional phone lines to your business. VoIP provides a lot of benefits for you and your business, without having to rely on a phone service provider.

Some benefits of a VoIP Phone System are:

• Lower phone bill
• No to low long-distance charges
• On-the-go calling from wherever you are
• No physical limitations of the hardware
• Versatile features that grow with your business
• Simplified conference calling
• Customizable and advanced call forwarding options
• More reliable in a power outage*

Our VoIP Phone System plans include hardware, with no up-front or hidden fees.

With a variety of choices, we can help you get the best hardware for your business with no obligation to buy any equipment.

Is A VoIP System Right For You?

Plans are custom tailored to meet your business needs and are a single affordable monthly fee. Aren’t sure what you need? We can provide a free consultation to help you obtain a quote for the VoIP Phone System that’s right for your business.

• Keep your numbers and/or add new numbers
• Assign lines to groups, teams, or individuals to best meet the needs of your service and support models
• Fully customizable call rotation features
• Call queue with hold music
• After hours greeting
• Company directory
• Dial by name
• Simultaneous Ringing
• Multi-functional call forwarding
• Visual call reports
• Web-based management system
• Online Faxing
• DND, call screening and call announcement
• Unlimited calling

All of our VoIP plans include an Automated Attendant to help guide your callers. This system will route callers according to options selected in response to a succession of recorded questions. This is called a Phone Tree and it is FULLY customizable to meet your specific and unique needs.

On the go? No problem! Mobile options are available for Android and iOS. NEVER get stuck without reliable, affordable, business communication.

Don’t like your voice? Don’t want customers to hear your voice? No problem! We can have a professional voice actor record your attendant messaged for you.

VoIP Phone Systems aren’t complicated. But should you need help, we can help you set up and learn your new system at affordable rates.

We’d love to hear from you to discuss if getting a VoIP system is right for you. All you need is a copy of your recent phone bill and to answer some questions about your business. We have a 20-minute demo available where you can earn an Amazon Gift Card as our way to thank you for your time and trust in us.

Get started now.

Remote IT Services

Reduce the Risk of Disaster

Our simple solution to complex problems. It’s a well known fact that companies lose productivity when a system malfunctions. Our Remote IT Services can lower costs, and save time all while giving us complete control to fix on-the-spot issues with computer systems. Single click connection allows us to control your system no matter where you are in the world as long as the system is connected to the internet. In short, this allows us to fix a wide range of issues remotely without having to be physically at the machine.

How are Remote IT Services beneficial?

Lower Costs

The ability to solve problems quickly and efficiently, with minimal downtime as possible. Allowing you to get back to work quickly and efficiently, saving the company downtime & lost productivity.

Save Time

This Remote IT method allows for minimal actions of the End-User. We are able to remotely wake-up devices using other devices on the network. Files of any type can be transferred for use with any type of troubleshooting necessary. Real-time chatting is also available for quick communication with the end-user.

Complete Control

This means we can completely customize the experience, fixing problems quickly and more effectively. We can change bandwidth settings so the performance of your network isn’t adversely affected. Remote IT acceptance can be custom per user. This means only allowing connection based upon whether the incoming Remote IT session was accepted or declined.

Truly an all-in-one service that can help speed troubleshooting and correcting problems faster & with less frustration. Suited to fit your needs and to be beneficial for all parties involved, our services can be performed in either a fast-paced production environment or a simple no deadline kind of atmosphere as well. With the modern benefits of remote technology, we can deploy several services from anywhere in the world to keep things running as expected. Anything from a quick fix, to Complete Managed IT can be done remotely, and very efficiently.

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Every business needs server maintenance. Often, these plans don’t include enough security. We have eliminated that concern by combining our server maintenance and security protocols. As an MSSP (Managed Security Service Provider), we are your outsourced solution. We will monitor and manage your security devices and systems. Each of these plans is tailored to meet your optimal needs. All packages include a data backup plan.

Server Maintenance

Our server maintenance portion of your package ensures your hardware is functioning optimally at all times. We always follow the industry’s best practices.

• Check disc usage
• Monitor RAID Alarms
• Keep your OS up-to-date
• Manage application updates
• Check for hardware errors
• Monitor server use and performance
• Review user accounts
• Periodic system security check

Security

Security is one of the most commonly overlooked aspects of a small business. In many cases, we see issues that are “too little, too late”. This costs your business more money, time, and potential loss of business. We aim to eliminate the concern by providing the best security solutions. We firmly believe that server maintenance MUST include the best security protocols.

• Install and manage Firewall
• Intrusion detection
• Virtual Private Network set-up and maintenance
• Vulnerability scanning
• Anti-Viral services and installation
• SPAM blocking
• Web Security
• Content Filtering

Our high-availability service gives you 24/7 support. Get access, protection, and peace of mind no matter the time. Furthermore, this reduces or eliminates the need for operational security personnel. No need to hire, train, retain and maintain an employee.

Data Backup

Data backup is an essential part of server maintenance. When data loss strikes, your entire business could be crippled. Setbacks can last days. Data loss can cost thousands of dollars in lost business in just minutes. Disasters can strike unexpectedly at any time. Never be unprepared and unprotected with your data.

• Offsite remote storage
• Frequent and regularly scheduled automatic backups
• Customized data retention spans
• Encryption of backup files to ensure additional layers of protection

All Server Maintenance plans are fully and uniquely customized for your specific needs. No two businesses are exactly alike, even in the same industry. Your needs for your server, security, and backups are no different. Don’t get sold on more than what you need. Don’t get shorted on less than what you need. Get exactly what you need, when you need it.

We’d love to provide you with a free consultation for a server maintenance plan for your business. Schedule an onsite visit with us at your convenience.

Virus Removal

Recovering Your System

Infected with a virus? Unsure whether your existing antivirus software has detected and removed it? Still having problems and unsure where to turn to next? Millions of users every year running Windows, Mac, Android, and several other operating systems are affected by malicious software and viruses. Using cutting-edge technology including our enterprise-grade software, we eliminate all types of malicious software on your computer—including viruses, spyware, rootkits and junk-ware—and return it to a working state. We utilize a complex malware scanning platform powered by 68 anti-malware engines. Once completed, we repair the operating system and update all necessary software to ensure security patches are up to date. With virus removal being our most popular service and commonly seen issue, we’ve narrowed this down to a science.

A Virus, Malware, Adware, Spyware, Rootkits, Ransomware!?

I thought a virus was a virus, what’s this all mean? “Viruses” have many different classifications nowadays. Let’s make light of just a few of the most popular types that we typically see lurking in the wild.

Malware

Malware could be installed on your system with nothing but malicious intent. Built solely to harm your system and destroy performance. Sometimes malware can make it nearly impossible to use your system and even allow other programs to more easily access your information and in extreme cases critical account information such as bank accounts and other very personal identifying data.

Adware

Adware is built to advertise unnecessary software and services that can ruin your user experience. When you’re browsing the internet and you get random pop-ups and new tabs that you don’t want, you know you’ve been infected with adware. Typically they’ll be in the form of a certain software that claims to ‘Improve the Performance of your System’, but pop-up every 30 seconds requesting you to purchase it. These kinds of software are almost never good and are likely out to make a quick buck in a scam.

Spyware

Spyware is out there to get your personal information. Criminals can use this to steal your identity, passwords, usernames, emails, and other data/files that can be used against you with malicious intent. You wouldn’t want this sort of data to be leaked, so we take proactive measures to make an infection like this have a minimal effect on your system.

Ransomware

One of the worst types of viruses, this encrypts your personal files so you can’t access them and requests certain funds to reobtain your files. Never pay these people and always contact a professional to remove the infection and decrypt the files. If your personal files, documents, pictures, etc. are important to you, it’s always a good idea to invest in a good backup solution that will make dealing with this infection a lot less time consuming and far more cost-effective.

Rootkits

Rootkits disguise themselves as system files in order to run at an elevated position in your system. These can be extremely dangerous because they can do physical harm to your machine while the other types of viruses only damage the operating system. Several of these can lock your entire system with a password unknown to you, and completely lock you out of your computer and deny access to your data.

Our virus removal experience covers the before mentioned and plenty of other types of infections that exist in the wild, with an incredibly high success rate of removal. The longer the system runs, the worse the damage could become. As soon as you realize that your system may have some malicious software on it, you should shut it off and allow our team of professional technicians correct the issue.

Proactive protection is the best way to defend against the present dangers of todays always online & connect world.
Having a good anti-virus solution set in place is the the first step to mitigate these types of situations in becoming a less of a normal occurrence.

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Proactive Protection

Proactive Alerts & Quick Support Requests

Submit a Quick Support request right from your desktop!

As part of each service performed by Computer Corrections, we install a free program called The Informant. Our program will alert you to any issues that may arise. To immediately contact us for help, click Request Service and enter your contact information. We’ll get in touch with you to discuss the best solution.

Monitoring + Anti-Virus PLUS

Finally our full support package! Includes Basic, Monitoring, and Managed Anti-Virus features, plus unlimited tech support. Unlimited Remote Support, Unlimited Tune-ups, Unlimited Virus/Malware removals, and 50% off onsite hourly service calls for the length of your subscription.

Managed Backups

Add our Managed Backup solution to any of the above packages. Protect your data! Backup all of your documents, photos, music collection or videos with our cloud backup storage monitored and maintained by Computer Corrections. Multiple packages available starting at 25GB!

If you need full system backups our software can be expanded to meet your needs. Please contact us to schedule an inspection and quote.

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Cloud Backup and Storage

Keep Your Data Safe

All your files and information could be lost! Data is the blood flow of your business; something you don’t always think about, however, would never want to lose. Our Cloud Backup and Storage can ensure that your data is safe and secure at all hours of the day. Total data loss and failure is something you never want your business to go through and can result in an eternity of unhappy clients and government fines. This service can ensure that downtime and data loss is not something that you will ever have to deal with. Security and Stability are our mission.

How can this help you?

Security

We can guarantee that your data is stored on some of the safest and most secure networks in the nation. Promising that your business and clients information is in good care.

Stability

Assuring you that there will be minimal data loss in an event of total failure. Your clients rely on you, and our goal is your welfare when it comes to providing a stable place for your data to be stored.

Higher Class Storage

If backups are already covered, we can still help with your storage needs by providing high-end storage that uses the latest technology to give you plenty of space at a reasonable cost to your business.

High-Availability

The majority of popular systems and servers can be directly duplicated in an offsite environment, this means when a piece of hardware goes down in your operation a failover can be initiated and operate offsite until the issue is resolved locally.

Data backups are important to every business in the world, ensuring that downtime is not part of your business model. Keep yourself safe, and keep your data safe. CompCorrect can help with both. In the event that certain viruses or other forms of data loss occur, you can feel safe knowing that a good, solid backup of your data exists.
 

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